Business & Technology Solutions

Outsourcing is a flexible management tool which allows organisations to concentrate on their core activities. AOS has significant outsourcing experience and can provide three beneficial outsourcing models to organisations wishing to outsource their fund administration.

The main benefit for the client lies in the flexibility of the models which can be changed to best suit the organisations individual requirements.

In many cases the initial step to outsource is the hardest of all. The end objectives of full visibility of service quality, transparency of cost structures or the transfer of responsibility may be apparent but how is the objective reached? A primary decision for every client of AOS has been to decide what they want to undertake with their own staff and that which they do not, i.e. what is core or non-core to their organisation’s success?

Applications & Tools 

AOS provides its clients with a powerful set of online web applications and tools that provides functions such as work flow, detailed reporting, query resolution, transacting and standing instruction submissions to improve the administration function.

NIBs

NIBs

Nibs is a secure digitally encrypted, interactive cross-device eDocument platform offering immediate cost reduction by switching off traditional print and post.

iLog

iLog

iLog is a query resolution and task management system that allows our Investment Management Clients the ability to quickly report on issues, new projects and or requests and offers an interface for reporting and call management functionality including audit trails and status updates on all calls.

  • Query transactions
  • Request information
  • Report faults and issues
  • Track requests and queries
  • View historic queries and requests
  • Request new projects and/or development streams

iTracker

iTracker

iTracker is an advanced electronic workflow and document management system that enables the management company with full front end control when managing specific investor tasks such as;

  • Subscriptions/new applications
  • Redemptions
  • Switches and transfers

ACM

ACM

Designed with the management company in mind, ACM is a management reporting system that enables the generation of user defined financial and management reports, charts and graphs from its entire investment information base. ACM is available to the management company to generate these reports as and when required. Reports are available in various user defined formats and may be redistributed via email or downloaded as required.